Regarding the Error Code: 0x800401E5, it happens when your operating system becomes misconfigured, important system files go missing or get damaged. And then check if this issue still exist. Note:ĭo not give the existing user name for the new user account. PleaseĬreate a roaming user profile for this user. Actually, it could be caused that the user account is corrupted.
Under Group or user names, click your name (this user account) to see the permissions this user have.Īs you say, this issue seems it’s related to user roaming profile. Right-click on the C: drive, and then click Properties.ģ. So, when this problematic user account logon the client, please check the permissions that this user account had for C driver.ġ. Based on your description, the user account can’t save to desktop.